Mail Services Procedures for Suspicious Mail

Mail Security

The University of Virginia’s College at Wise makes every effort to ensure that UVA @ Wise mail is secured to and from the College. Mail Services has restricted access and only the Mail Services personnel are allowed inside the mail facility and around mail processing equipment. This is to ensure UVA @ Wise mail remains safe and free of tampering.

Suspicious Mail

The following may be considered suspicious according to Postal Inspectors:
1. Mail that has an unknown return address or none at all
2. Mail that has overpaid postage, especially with stamps
3. Mail that is addressed to someone no longer with UVA @ Wise
4. Mail that is of unusual weight, given its size, or is lopsided or oddly shaped
5. Mail that is marked with restrictive endorsements, such as “Personal” or “Confidential”
6. Mail that may have protruding wires, strange odors or stains
7. Mail that shows a city or state in the postmark that doesn’t match the return address
8. Mail that is leaking white powdery substance

In the event of such an occurrence of suspicious or hazardous mail, the following steps should be taken:

1. Do not open the parcel
2. Treat as suspect
3. Isolate the parcel
4. Evacuate the immediate area
5. Do not handle
6. Notify Campus Police
7. If necessary, Campus Police will take other measures

Questions to Campus Mail Services e-mail: