Technology Support : Training Sessions

Technology Support Services offers training sessions open to all faculty and staff of the University of Virginia's College at Wise. Each session will be held in the Multimedia Lab located in Darden Hall Room 010.

If you desire a private or departmental session with one of our support specialists with a particular program or date/time, please contact the Helpdesk at 376-4509.


Past Class Descriptions

Microsoft Office
Including Word(creating new documents, formatting and editing, and other customizable features in Word), PowerPoint(creating new documents, slide transitioning and editing), Excel (creating new documents, converting data into graphs and charts, table and cell alignment and formatting, and formulas)

Mail Merge

These sessions will cover the basic steps to creating a successful and functional mail merge. Topics for exploration include finding lost data sources, creating new data sources, editing data sources, and opening older version mail merge documents in the newer version of Word.

Organizing Files and Folders

These sessions will cover creating and organizing files and folders, saving to the active directory, customizing folder options, and other areas and issues upon request.

Protecting Your PC

These sessions will cover the steps to take to prevent any unwanted spy ware or other virus tools to infect your computer. All procedures covered in this class can be  performed on both your work and home computers. Participants will learn how to decipher between bogus and legitimate emails and pop-ups as well as how to prevent future occurrences. As always, any other issues, questions or concerns may be brought to each session.

PC Troubleshooting

Ever wondered if you should call the Help Desk about a small problem? Have no fear! This course focuses on how you can troubleshoot your own problems. Can you not connect to the internet? Is your computer running slow? Most problems can be fixed with a simple reboot! This classes takes you through a brief training session on how to locate red flags and quickly correct them.

Adobe Acrobat

These sessions will cover the basic uses of Acrobat and how to create a PDF. Topics also include converting documents to PDFs and using other Adobe full version features.

Scanning Documents and Images

These sessions will cover scanning, editing, and other feature available when scanning documents.