Applied Technology: Event Information

VoIP Telephone - Basics

In this training we will cover the many features of our new VoIP phone system including but not limited to:

  • Soft Key functions
  • Options
  • Voicemail
  • Directory
  • Reviewing missed calls
  • Transferring calls
  • Conference calls
  • Intercom use
  • the Web App

We will also try to answer any questions you may have regarding the phones and/or the Web App.


Security Awareness and FERPA - Basics

In this training we will cover basic computer security and information on FERPA.  Topics covered will include:

  • Why do we need Security Awareness Training?  
  • Do I need to protect myself?
  • What is at risk?
  • What can I do?
  • Passwords
  • Physical Security
  • Software Patches and Hotfixes
  • Anti-Virus Software
  • Clean up and lock down
  • Know who is at the door
  • Backup, backup, backup
  • Be a good Internet citizen
  • What is FERPA?
  • What rights does FERPA afford students with respect to their education records?
  • What is an education record?
  • What is not considered an education record?
  • When is the student’s written consent not required to disclose information?
  • What is directory information?
  • What is a school official and what is legitimate educational interest?
  • How does FERPA apply to parents of students pursuing postsecondary education at UVa-Wise?
  • Who to contact with questions?
  • Other Contact Information?
  • Process flowchart regarding the release of information from UVa.