Cashier’s Office

Cashier's Office


The Cashier’s Office exists for the students, faculty, and staff of The University of Virginia’s College at Wise. We strive to provide the best customer service to all of our constituents with efficiency and accuracy. Please feel free to stop by during our working hours, meet our staff, and acquaint yourself with our many services.

COVID -19 ALTERED Hours of Operation
11: 30 a.m. – 2 p.m.

Crockett Hall
2nd Floor, Room 204



Important Information


See more on Financial Administration

Payment Plans

The University of Virginia’s College at Wise is pleased to offer an online payment plan through Nelnet Business Solutions.   The UVA Wise Monthly Payment Plan provides a way to pay your education expenses in easy monthly installments with NO INTEREST CHARGES! By taking advantage of the MPP, you can budget your academic costs to best fit your individual needs.

Cost to Participate

  • $50.00 nonrefundable enrollment fee per semester (ACH, debit, or credit card)
  • $35.00 returned payment fee if a payment is returned

It’s convenient…choose automatic payments…you don’t have to worry about sending in a check each month.  There will be an additional Service Fee of 2.70% when using a credit/debit card.  This will be added to your payment amount.

It’s affordable…there is no interest charged on your UVA Wise account and only a modest enrollment fee to participate!

It’s easy…enroll in a payment plan on line or call Nelnet Business Solutions at 800-609-8056.  Representatives are available 24 hours a day, 7 days a week…or

Simple Steps to Enroll Online

  • Go to the Student Portal
  • Log in and go to the Students tab
  • Select “Pay my bill with Nelnet” on left

**Note your payment plan will terminate due to insufficient funds or invalid banking information.  If this occurs you will be required to set up another payment plan which will incur the payment plan set up fees.

Commonly Asked Questions

Where do I apply for financial aid?
How do I receive it?

Apply for financial aid at the Office of Financial Aid and visit this office’s web site for complete information related to financial aid.

For convenience only, listed below are two of the most frequent “gotchas” that financial aid recipients encounter:

Calculating Balance Due– You may deduct from the balance due on your bill the semester award amount of any financial aid you are going to receive that semester if your file is complete with the Financial Aid office.

Unpaid Balances for Financial Aid Recipients– Please be aware that you are responsible for paying any difference between your total charges as was shown on your bill from the Cashier’s Office, and your financial aid. Any unpaid balances (between your total charges and aid package) will result in registration blocks and holds on your transcripts.

What is the course drop refund schedule, if I elect to drop courses or withdraw from school?

Students who have paid fees and elect to drop courses or withdraw from all courses completely during a semester will be due a cancellation of fees either in full or pro-rated based on the following schedule:

(Excludes Title IV Refunds)

1st week of class                 100% refund
2nd week of class                  90% refund
3rd week of class                   50% refund
4th week of class                   25% refund

1st two days of class             100% refund
3rd day of class                     90% refund
4th & 5th day of class             80% refund
After the 5th day of class         0% refund

Please reach out to us with any questions:

Cashier’s Office
Crockett Hall, Room 204
Monday-Friday, 8:00am-5:00pm